A Rental App Case Study: Simplifying 5-Star Guest Experiences in Short-Term Rentals
Client
Location
Industry
Collaboration
Our Services
Overview
Cozi Stay approached Digimonk Solutions with a mission: to revolutionize the guest experience in short-term rentals. They recognized the need for a modern solution to replace traditional paper guidebooks, offering hosts a digital platform to curate personalized information, recommendations, and local insights for their guests.
Through a data-driven approach and strategic functionalities, we embarked on a collaborative journey to develop a user-friendly tablet app and website, packed with features designed to enhance guest comfort, convenience, and satisfaction. Read the full business case study and learn how Digimonk helps Cozi Stay deliver unforgettable short-term rental experiences.
Project Goals
Seamless Onboarding
Personalized Guidance
Enhanced Convenience
Elevated Experience
Challenge
Balancing Features
Prioritizing features that offered the greatest value to both hosts and guests while maintaining a user-friendly interface.
Platform Diversity
Ensuring compatibility with various vacation rental platforms and devices to reach a wider audience.
Offline Accessibility
Making critical information accessible even without an internet connection for uninterrupted guest experience.
Security and Privacy
Implementing robust security measures to protect guest data and ensure privacy compliance.
The Solutions
Simple Setup Wizard
A guided process for hosts to quickly configure their Cozi Stay platform with key information and recommendations.
Smart Guest Profiles
Leveraging guest preferences and booking data to personalize content and suggest relevant activities.
Interactive Map Interface
An intuitive map featuring local points-of-interest, allowing guests to explore and plan their stay with ease.
Multi-level Access
Granular control for hosts to define information access for different guest types, from pre-booking to during their stay.
Our Tech Stack
Typography and Color Palette
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Light
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Medium
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Key Functionalities
Welcome Screen
A personalized greeting featuring property highlights, contact details, and essential house rules.
Interactive Guidebook
Explore curated recommendations for restaurants, attractions, events, and activities based on guest preferences.
Offline Functionality
Downloadable maps, offline-accessible content, and essential contact information for self-sufficient exploration.
Personalized Recommendations
Curated lists of local restaurants, activities, and attractions based on guest preferences and interests.
UI Design
